Comments on: Mac battery annoyances

By: Allan

Allan — Sun, 06 May 2007 05:27:29 +0000

I didn’t get a chance to get out there on Friday, but on Friday evening I tried firing it up without the AC plugged in and it came on and stayed on. I then kept working until the battery was completely drained, and then left it like that overnight. On Saturday morning I charged it up and so far it seems to be OK. I just popped the AC now and it’s still on as I write this. Battery indicator reckons about 2 hours 24 left, but I’ll keep an eye on it and see how long it actually lasts.

By: Darren

Darren — Sat, 05 May 2007 21:41:31 +0000

Nice, it’s always nice to find a company that takes customer service seriously when so many SA businesses don’t seem to know what the phrase means. Did you find out what the cause of the battery problem was?

By: Allan

Allan — Fri, 04 May 2007 05:38:35 +0000

Digicape’s service has always been top class. Granted, I’ve never dealt with any of the other Apple dealers in the area so I don’t really have anything to compare it to, but I’ve never had anything but a great experience. And that’s across the board – follow-up call a few days after I bought my MBP to see if everything was OK, and the workshop guys make a huge effort to get you sorted out. I’m gonna pop in there this morning and see what we can sort out.

By: Darren

Darren — Thu, 03 May 2007 21:06:38 +0000

Pity, I was hoping it would clear it up. I always hate sending anything in to be repaired, it makes me feel so helpless. Still, Apple’s generally pretty quick from what I hear, so hopefully they’ll fix the problem without too much hassle. It may even be the battery (Apple’s had to recall a few Sony-manufacturered batteries lately).

Incidentally, how did you find Digicape’s service? I’ve bought my stuff from Core’s Apple Store in Sandton till now and haven’t heard of Digicape, but they seem to have a decent site.

By: Allan

Allan — Thu, 03 May 2007 19:06:32 +0000

Thanks Darren, I’ll give that a whirl now. Must just refresh … facebook .. once .. more …

[Update] gave that a bash and unfortuntely didn’t help. If the AC cable isn’t plugged in and I hit the power button it starts booting, but that only lasts about a half second before it just shuts off. On the plus side the machine seemed to boot a whole lot quicker after the SMC reset thing, but that might just be a placebo effect

By: Darren

Darren — Thu, 03 May 2007 19:02:06 +0000

Before taking it in, it might be worth trying an SMC reset. I had a problem with my MacBook’s iSight that cleared up after doing it and it’s said to fix most power management problems. Instructions on how to do the reset are here: http://docs.info.apple.com/article.html?artnum=303319

Hope it works out.